Terms & Conditions

Welcome to The Curated Compass. By using our website and booking services, you agree to the following terms and conditions. Please read them carefully before proceeding.

1. Our Role

The Curated Compass (“we,” “our,” “us”) acts as a travel consultant and booking agent. We arrange travel services on your behalf through third-party suppliers such as airlines, cruise lines, hotels, tour operators, and transportation companies (“Suppliers”).

We do not own, operate, or control these Suppliers. Therefore, we are not responsible for their acts, errors, omissions, warranties, or negligence.

2. Booking & Payments

  1. A deposit or full payment may be required at the time of booking, depending on Supplier policies.

  2. Final payment deadlines vary by Supplier and must be received by the stated due date.

  3. Failure to make timely payments may result in cancellation of your reservation without refund.

3. Planning/Service Fees

  1. We may charge professional planning or service fees for research, itinerary design, and support.

  2. These fees are non-refundable, even if you choose not to book a trip.

  3. Supplier costs (flights, hotels, cruises, tours, etc.) are separate from our planning fees.

4. Cancellations & Refunds

  1. Cancellation policies are determined by the Supplier. We will provide you with the applicable terms before booking.

  2. Refunds, if applicable, will be issued according to Supplier rules and may be subject to penalties.

  3. Our planning/service fees are non-refundable.

5. Changes to Itinerary

  1. Changes after booking may incur additional fees from Suppliers or from us.

  2. We will assist with modifications whenever possible, but availability is not guaranteed.

6. Travel Documents & Requirements

  1. It is your responsibility to ensure you have valid passports, visas, health documents, and any other required travel documents.

  2. We are not liable for denied boarding, entry, or other issues resulting from improper documentation.

7. Travel Insurance

  1. We strongly recommend purchasing travel insurance to protect against trip cancellations, delays, medical emergencies, lost luggage, and other unforeseen events.

  2. Declining travel insurance means you assume full responsibility for any financial losses.

8. Health & Safety

  1. You are responsible for ensuring that you are medically and physically fit for travel.

  2. We are not liable for accidents, injuries, illnesses, or death that occur during travel.

  3. Please review the latest government advisories for your destination before booking.

9. Limitation of Liability

To the fullest extent permitted by law, The Curated Compass shall not be liable for:

  1. Acts or omissions of Suppliers.

  2. Flight delays, cancellations, missed connections, or overbooking.

  3. Loss, damage, or theft of luggage or personal belongings.

  4. Changes in schedules, itineraries, or accommodations caused by weather, strikes, political unrest, or other events beyond our control

10. Client Responsibility

By booking with us, you agree to:

  1. Review all trip details and documents upon receipt.

  2. Provide accurate personal information for all travelers.

  3. Comply with Supplier rules and policies during your trip.

11. Governing Law

These Terms & Conditions are governed by the laws of [Your State/Country]. Any disputes shall be resolved in the courts of [Your State/Country].

12. Updates to Terms

We may update these Terms & Conditions at any time without prior notice. The latest version will always be available on our website.